According to § 5 TMG
Sales tax identification number according to § 27 a sales tax law:
EU Dispute Settlement
The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr/.
You can find our email address in the legal notice above.
Consumer Dispute Settlement / Universal Arbitration Board
We take part in a dispute settlement procedure before a consumer arbitration board. The universal arbitration board of the Center for Arbitration, Straßburger Straße 8, 77694 Kehl am Rhein is responsible (https://www.verbraucher-schlichter.de).